Shipping policy
📦 Our Shipping Policy
1. Shipping Origin & Processing
All orders are typically processed within 1–2 business days before shipment. Please note that orders are neither shipped nor delivered on weekends or holidays. A tracking number will be provided for all shipping methods once your order has been dispatched.
2. Domestic Shipping (Germany - Deutschland)
We offer two shipping options for deliveries within Germany:
| Shipping Method | Estimated Delivery Time | Cost |
| Express | 1–2 business days | €9.99 |
| Standard | 3–5 business days | €4.99 |
3. International Shipping (Europe)
We currently offer Standard International shipping to the following regions
| Shipping Region | Estimated Delivery Time | Cost |
|
France (Excluding overseas territories and departments) |
7–12 business days | €7.99 |
Important Note for International Customers
As members of the European Union (EU) Single Market, no customs duties or import taxes will be charged on this shipment.
4. Lost or Missing Packages
If your tracking information indicates that your package was delivered but you have not received it, please contact us immediately. We will assist you in filing a claim with the respective shipping carrier.